Frequently Asked Questions (FAQs)
Basic Information and Features
Q: What accessories are supplied with the Zen-O lite portable oxygen concentrator?
Every Zen-O lite™ portable oxygen concentrator is supplied with a carry bag, user manual, quick start guide, AC & DC power packs, and three regional cords (US, EU and UK). Replacement parts can be sourced using the relevant item numbers
Q: What is the maximum flow rate for Zen-O lite?
Zen-O lite™ delivers up to 1050 ml of oxygen per minute in pulse mode. Even at its maximum flow Zen-O lite™ will maintain the specified oxygen purity levels of 87 – 96%.
Q: What does Zen-O lite weigh?
Zen-O lite™ weighs just 2.5kgs (5.5lbs) with the battery in the device. The Zen-O lite™ rechargeable battery weighs 452 grams on its own.
Q: Is Zen-O lite suitable for air travel?
Zen-O lite has been manufactured to high standards and meets the requirements of the Federal Aviation Administration (FAA), this is confirmed by the red text on the back of the device that states “The manufacturer of this POC has determined this device conforms to all applicable FAA acceptance criteria for POC carriage and use on board aircraft”.
Q: Is Zen-O lite suitable for everyday use?
Yes, Zen-O lite is robust, durable and designed for everyday use. Zen-O lite has a three year device warranty providing the assurance of quality. The sieve modules, batteries and other accessories have a one year warranty
Q: What is a Bolus?
Bolus means the amount or dose of oxygen delivered to a patient which is triggered by the breath rate of the patient, when using an oxygen concentrator operating in pulse mode. Bolus is used interchangeably with Pulse.
Q: What is Rate Responsive Technology?
Using advanced technology Zen-O lite increases the amount of oxygen delivered as the patient’s breath rate increases up to 1050ml per minute. For example if the patient exerts himself by walking faster than normal, Zen-O lite will maintain a constant bolus and keep up with the patient’s breath rate (up to 40 breaths per minute). RRT helps keep patients saturated.
Q: What settings do we have on Zen-O lite?
Zen-O lite has 9 pulse settings 1 – 5 (with 0.5 increments).
Q: Are the settings in Pulse and Continuous modes the same?
No, a setting in Pulse mode does not equate to the same value in Continuous mode, for example setting 2 in Pulse mode is not the same as 2lpm in continuous mode. Patients must have a setting determined for them by a healthcare professional following an assessment.
Q: How does a patient determine the correct setting on Zen-O lite?
The correct setting on Zen-O lite for a patient must be determined by a healthcare professional following an oxygen assessment. The assessment will enable the healthcare professionals determine the best setting required to meet the oxygen needs of the patient.
Q: Who is Zen-O lite designed for? Can anyone buy Zen-O lite?
Zen-O lite is designed for patients that require supplemental oxygen including those with Chronic Obstructive Pulmonary Disease (COPD).
In some countries like in the United States Zen-O can only be sold on the prescription of a clinician, this is to ensure that the device meets the oxygen requirements of the patient. In other cases Zen-O can be sold direct to the patient, but patients must seek the advice of healthcare professional before using the device.
Q: Do we have an external desktop charger?
Yes, External desktop battery chargers are available (suitable for Zen-O and Zen-O lite) and can be purchased using the following item numbers;
- RS-00515 - External charger with US plug
- RS-00516 - External charger with EU plug
- RS- 00517 - External charger with UK plug